Frequently Asked Questions
If you have any additional questions or request, please reach out and we will be happy to assist you!
What is a counterfeit or substandard device?
A counterfeit device is an imitation or substitute that is misrepresented as genuine, often with the intent to deceive or defraud.
A substandard device is a genuine product that fails to meet the required quality standards or specifications of the original manufacturer.
Why would anyone purchase counterfeit or substandard products?
Unfortunately, those that buy these types of products are not usually aware of these issues until it is too late.
Where do these products come from?
These products are almost exclusively found when sourcing from non-authorized sources.
How can I avoid purchasing these kinds of products?
The most common ways of avoiding these issues are to source from authorized suppliers and/or to have your products tested prior to your assembly.
How often are counterfeit and substandard devices discovered?
While it is hard to quantify, it is extremely common to find products have arrived but do not meet your internal quality specifications.
Experts estimate that 10% to 15% of the supply chain are counterfeit however, some believe it to be as high as 15% to 20% in recent years.
What products are at risk for being counterfeit or substandard?
Realistically all products are at risk for substandard and counterfeits. This is why it is extremely important to have a partnership with an independent testing lab like VTQ.